Privacy Policy

Introduction

Welcome to the Privacy Policy for the Movilio App (the "App"), operated by Movilio LLC (referred to as "we," "us," or "our"). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our App.

Information We Collect

1. Personal Information: When you use our App, we may collect the following personal information:
   • Name
   • Contact information (email address, phone number, mailing address)
   • License plate number
   • License Plate Reader information which captures video or still images of your vehicle and license plate
   • Payment Information such as Credit card (collected and processed by a third-party payment processor). The App will collect the last 4 digits, zip code and card type for identification purposes. Our third-party payment processor will retain credit card data whose use of your information is governed by their privacy policies
   • Location data
   • Vehicle information such as make, model, year, and color
   • Communications with you
2. Usage Information: We may collect information about how you use the App, including your interactions with the App, log data, and device information. This information helps us improve the App's functionality and user experience.
3. Other Sources: We may obtain information about your from other sources including third party enforcement and collection agencies. For instance, if your vehicle is in violation at one of our facilities, we might procure your physical address from an agency or the DMV to send a parking violation notice.

How We Use Your Information

1. Payment Processing: We collect and process your credit card information through a third-party payment processor to facilitate parking payments.
2. Parking Enforcement: We use your license plate information for parking enforcement purposes, including verifying payment and monitoring parking duration.
3. Communication: We may use your contact information to send you transaction receipts, important updates, promotional materials, and other relevant communications related to the App.
4. Location Services: With your consent, we may collect and use your location data to provide location-based services, such as finding nearby parking lots.
5. Analytics: We use aggregated and anonymized data for analytics purposes to improve the App's performance, features, and user experience.
6. Promotions: We might engage to present promotions, discounts, or offers from us or our affiliates.

Information Sharing

1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering and improving our services, including payment processing, online hosting, customer support, and marketing partners.
2. Customers: We may disclose your information to our customers to the extent you engage with their parking, or other services in connection with our Services.
3. Communication: We may use your contact information to send you transaction receipts, important updates, promotional materials, and other relevant communications related to the App.
4. Legal Compliance: We may disclose your personal information as required by law, legal process, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.
5. Business Transfers: In the event of a merger, acquisition, sale of assets, or other similar transactions, your personal information may be transferred to a third party as part of the transaction.

Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system is entirely secure, and we cannot guarantee the absolute security of your data.

Your Choices

1. You have the right to:
   • Access and update your personal information
   • Opt-out of promotional communications
   • Delete your account and personal information (subject to legal and contractual obligations)

Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the App or other means. We encourage you to review this Privacy Policy frequently for any amendments. You agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the updates.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Movilio LLC
legal@movilio.io